Liverpool Plains Shire Council’s (LPSC) Business Services Division manages Council’s business and community service functions such as libraries, childcare facilities, Recreation Centre, swimming pools and Home Support Services. Council has commenced a review process, initially focussing on the Recreation Centre, Home Support Services and the Shire’s two libraries, to ensure the services delivered are provided in an appropriate, effective and efficient manner.
“Council acknowledges that these business units provide key services that are important to many residents and add to the well being and social fabric that help underpin a vibrant community,” said LPSC Mayor, Councillor Andrew Hope.
“The reviews are being held to inform Council of ways to provide a higher quality of service, to better align services to actual community needs, leading to a more engaged community and to achieve the best outcomes from often limited resources,” he said.
“To date, Council has held preliminary discussions with staff at the three business units under review to inform them of the process, the reasons behind the review and the long term benefits it will provide.
“Additionally, a definitive strategy has been developed for the review process, co-ordinated through a steering group, project teams and community advisory group. A review team will facilitate and oversee the entire process leading to the final recommendations that will be presented to Council,” he continued.
“The review process is anticipated to take approximately six months for each business unit. Staff are enthusiastic about potential improvements that can flow from the review and improved efficiences that can provide more bang for each dollar, within a limited budget framework.
“Residents interested in finding out more about the operations of business units can find monthly reports online at http://lpsc.nsw.gov.au/index.php/my-council/council-papers-meeting-minutes and finding the Business Services Works Report within the monthly Council business paper,” he said.
“Any community members who have suggestions regarding the operations of the three business units in question can address them to the Business Services Manager LPSC, PO Box 152, Quirindi NSW 2343, for consideration by the review panel,” Councillor Hope concluded.